Primary Purpose

Facilitate the efficient operation of the Galveston-Brazoria Cooperative for the Deaf and Hard of Hearing office by providing support to the director, audiologist and and staff. Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD.

Qualifications 

Education/Certification/Licensure

• High school diploma or GED

Special Knowledge/Skills

• Effective communication and interpersonal skills       
• Strong organizational and file maintenance skills
• Proficient typing and word processing
• Competent math and bookkeeping skills

Experience

• Minimum of 3 years clerical experience preferred.

Major Responsibilities and Duties 

1. Assist the Audiologist by scheduling appointments and site visits to schools and maintaining a detailed account of audiologic services provided to students and school districts.
2. Manage the hearing aid maintenance program including inventory, ordering supplies, repairs, billing, fiscal records, and record keeping
3. Manage the Assistive Listening Device program including telephone contacts with area school district personnel, preparation of equipment, completion of paperwork, and billing.
4. Investigate, troubleshoot, and resolve inquiries regarding the hearing aid maintenance and assistive listening device programs.
5. Support families by investigating personal amplification, warranty information, and financial support for repairs and replacement equipment.
6. Maintain eligibility files (i.e., copying, filing, distribution to school districts, teachers and parents).
7. Maintain accurate student information of all necessary tests and reports for PEIMS on database.
8. Keep accurate listing of dismissed students’ records (i.e., purging of records and documentation).
9. Maintain GBCDHH Assistive Listening Device inventory with database.
10. Track materials and equipment distributed and in use by GBCDHH personnel.
11. Develop computer programs to facilitate efficient GBCDHH record keeping, data retrieval/usage, and work processing needs.
12. Assist Audiologist with scheduling of audiological and otologic tests by preparing necessary forms, schedule bus driver, follow-up to teachers and parents.
13. Assist Audiologist with scheduling of audiological and otologic tests by preparing necessary forms, schedule bus driver, follow-up to teachers and parents.
14. Exercise good telephone etiquette, take reliable messages, problem solve or answer questions conveyed, extract necessary information from caller, and route to appropriate staff member.
15. Type correspondence, reports, and forms as needed.
16. Deliver audiological equipment to campuses within the GBCDHH member districts.
17. Troubleshoot student equipment when needed at the direction of the audiologist.
18. Exhibit CCISD Core Values of trustworthiness, respect, responsibility, fairness, caring, and citizenship.
19. Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD.
20. Stay up-to-date professionally through the selection of quality professional learning opportunities for personal growth.
21. Research district policy, precedent, and current practices prior to taking action.
22. Participate as an effective team member who contributes to district, department, and content goals.
23. Demonstrates proficient levels of technology applications.
24. Participates fully in drills and safety exercises to provide for the safety and overall emotional wellbeing of students.
25. Utilize time wisely for effective management of job responsibilities.
26. Maintain punctuality in daily work times, appointments, and meetings.
27. Meet task completion deadlines established by supervisor.
28. Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
29. Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
30. Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
31. Perform other duties and accept other responsibilities as assigned.

Working Conditions       

Mental Demands

Effective verbal and written communication; concentration while performing duties; ability to maintain emotional control under stress; ability to work with frequent interruptions

Physical Demands/Environmental Factors

Moderate standing, walking, bending, lifting; prolonged sitting and use of computer; repetitive hand motions.

Use of personal vehicle for daily duties and transporting equipment (mileage between campuses reimbursed)

Terms: 197 days

Pay Grade: Tech 1