Primary Purpose 

• Provide initial contact with public concerning inquiries, general information, or problems directing individuals to the proper authority for further handling.  Assist regular dispatcher when necessary.

Qualifications

Education/Certification/Licensure

• High school diploma or GED

• DPS School Bus Driver Certification or ability to obtain

• Ability to pass DOT physical

• Possess a good driving record as indicated on a Moter Vehicle Report

Special Knowledge/Skills

• Bilingual preferred

• Effective communication and interpersonal skills Strong organizational skills

• Knowledge of general office procedures

• Proficient in Microsoft Office (Excel, PowerPoint, Word)

• Knowledge of dispatching procedures

• Good telephone and 2-way radio communication skills Proficient computer and typing skills

• Ability to receive and give verbal instructions effectively Ability and knowledge of bus routes

• Knowledge of student discipline procedure

• Ability to manage student behavior

• Ability to driver a Mini-Bus and Van

Experience

• Minimum of 2 years successful general office experience

• 2 Years of experience in school transportation (preferred)

Major Responsibilities and Duties

1. Maintain reception area. Receive visitors and telephone calls; determine what assistance is needed and provide appropriate assistance/information and/or direct to appropriate office or
2. Perform the usual office routines and practices associated with a productive
3. Assist patrons when calling in for route
4. Maintain log on all telephone calls received and two-way radio transmissions when
5. Perform Skylert notifications as needed to keep parents, campuses, and district personnel
6. Remain informed of accident response procedures, g., dispatch police, ambulance, drug testing agency, notify appropriate personnel and school(s); assist in notifying parents of all students on the bus.
7. Serve as a relief monitor as needed.
8. Serve as a relief Class C driver as needed.
9. Stay current with Department/District policies operating procedures and
10. Assist the Transportation Team in maintaining accurate records and compliance with organizational standards.
11. Maintain confidentiality
12. Exhibit CCISD Core Values of trustworthiness, respect, responsibility, fairness, caring, and
13. Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek
14. Stay up-to-date professionally through the selection of quality professional learning opportunities for personal growth.
15. Research district policy, precedent, and current practices prior to acting.
16. Participate as an effective team member who contributes to district, department, and content
17. Demonstrates proficient levels of technology
18. Participates fully in drills and safety exercises to provide for the safety and overall emotional wellbeing of students.
19. Utilize time wisely for effective management of job
20. Maintain punctuality in daily work times, appointments, and
21. Meet task completion deadlines established by
22. Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
23. Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
24. Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
25. Perform other duties and accept other responsibilities as

Working Conditions         

Mental Demands

Effective verbal communication; ability to maintain emotional control under stress of frequent interruptions, multiple tasks, and angry patrons

Physical Demands/Environmental Factors

Work morning and afternoon split shift; prolonged sitting; moderate walking, standing, stooping, bending, and lifting; work around high noise levels and vehicle exhaust/fuel fumes

Days in Contract: 230

Hours: 8

Pay Grade: Paraprofessional 4