Primary Purpose

Provides systems support and service related to configuration, documentation, testing, training and implementation of new and existing of current business systems including PowerSchool E-Finance/TalentEd (ERP) software for financial, human resources, payroll, benefits, and procurement applications. Communicates with various outside agencies, internal departments and campuses to determine and define District needs. Working independendently to analyzes, designs, codes, tests, and implements enhancements/modifications to satisfy determined requirements. Updates documentation of all programming changes made to software. Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD.

Qualifications

Education/Certification/Licensure

Bachelor’s degree preferred, Associate degree and equivalent work experience required

Special Knowledge/Skills

Knowledge of ERP systems to include Human Resources Information Systems (HRIS) and Financial Information Systems

Effective verbal and written communication, interpersonal and telephone etiquette skills  Proficient with MSSQL

Ability to process information logically, develops process flowcharts and creates documentation. Knowledge of HTML, JavaScript, Visual Studio.Net, C#, Proficient reporting tools including Crystal Reports, SQL Server Reporting Services Knowledge of SSIS packages for ETL processes

Knowledge of Windows and Unix OS, TCP/IP and network protocols

Skill in troubleshooting problems dealing with varied levels of complex factors Knowledge of relational database management system

Experience

Minimum of  5 years related work experience in  information systems.

2 or more years experience maintaining and overseeing ERP systems (Powerschool e-Finance/ERP preferred)

2 or more years maintaining, integrating and supporting enterprise systems

Major Responsibilities and Duties

1. Manage and provide technical support for multiple enterprise business systems ensuring data integrity, performance, system security, and proper backup/recovery capabilities
2. . Plans, installs, and tests new software releases, software fixes, and enhancements for business systems.
3. Participate in cross functional teams to help define, document and maintain data.
4. Review, analyze, evaluate and document processes and workflow reporting findings to Supervisor
5. Assist in preparation of PEIMS data transmission.
6. As directed, develop, document and implement approved custom solutions, web-based applications, programs, reports, queries and relational databases to supplement and enhance enterprise/instructional systems
7. As directed serve as consultant to District staff in defining and meeting requirements for collecting and disseminating information
8. Document and define life cycle management of Enterprise systems and resources
9. Submit support incidents to vendor support and manage incident progress through completion
10. Assist in the analysis, installation, and integration of Enterprise/Instructional applications
11. Analyze proposed applications in terms of equipment requirements and capabilities
12. Mentor/trains other technicians and staff on setup of equipment, and proper procedure of operations of district systems
13. Provide weekly updates and status reports to Technology supervisor.
14. Complete a written record of every service call.
15. Adhere to the hybrid remote work guidelines.
16. Attend in person meeting for the entire technology department twice a year.
17. Exhibit CCISD Core Values of trustworthiness, respect, responsibility, fairness, caring, and citizinship.
18. Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD.
19. Stay up-to-date professionally through the selection of quality professional learning opportunities for personal growth.
20. Research district policy, precedent, and current practices prior to taking action.
21. Participate as an effective team member who contributes to district, department, and content goals.
22. Demonstrates proficient levels of technology applications.
23. Participates fully in drills and safety exercises to provide for the safety and overall emotional wellbeing of students.
24. Utilize time wisely for effective management of job responsibilities.
25. Maintain punctuality in daily work times, appointments, and meetings.
26. Meet task completion deadlines established by supervisor.
27. Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
28. Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
29. Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
30. Perform other duties and accept other responsibilities as assigned.

Working Conditions

Mental Demands

Effective communication; concentration while performing duties; ability to maintain emotional control under stress; ability to work with frequent interruptions

Physical Demands/Environmental Factors

Moderate standing, walking, bending, lifting and moving up to 30 pounds; unboxing and installing new items; prolonged sitting and use of computer; repetitive hand motions; occasional prolonged and irregular hours; hybrid remote work environment; ability to travel

Term: 230 days

Pay Grade: Admin/Mgmt 5