Primary Purpose

Facilitate the efficient operation of the employee benefits office, interface with all benefit providers, and administer benefits for all eligible CCISD employees. Support the Business Services office by supporting Benefits Specialists in all aspects of their position. Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD.

Qualifications

Education/Certification/Licensure

• High school diploma or GED

Special Knowledge/Skills

• Strong communication and interpersonal skills

• Excellent organizational skills

• Demonstrated knowledge of computer software to create and maintain files and databases

• Knowledge of benefits laws and regulations

• Knowledge of bookkeeping/accounting

• Knowledge of payroll and personnel procedures

   

• Ability to be tactful and empathetic with employees.

   

• Ability to maintain strict confidentiality.        

• Ability to work independently with minimal supervision.

Experience

• Minimum of 5 years of general office experience is required.

• A minimum of 5 years of strong health benefits or workers’ compensation experience is preferred.

Major Responsibilities and Duties 

1. Provide leadership to the Benefits Specialist with office processes and practices related to the administration of CCISD employee benefits.
2. Provider leadership and guidance to Benefits Specialists as they process/expedite benefit change requests, new enrollments, and terminations of coverage.
3. Research benefit plans and train other department members on benefits, thus increasing department knowledge to provide information on benefits to CCISD staff.
4. Create and update new hire benefits training presentations.
5. Coordinate Open Enrollment communication in-person meetings and assist with creating the Benefits Guide.
6. Coordinate the annual Benefits Committee Meeting with campus representatives, including training materials.
7. Serve as contact for district employees regarding Cafeteria Plan regulations, COBRA, HIPAA, and worker’s compensation.
8. Respond to employee inquiries on various aspects of the District’s medical, dental, vision, and other supplemental plans.
9. Track employee benefit elections.
10. Calculate deduction amounts and enter them into employees’ payroll records.
11. Maintain and update the eligibility database, including effective, change, and termination dates and life and disability insurance amounts.
12. Notify the COBRA vendor of employees needing initial COBRA notice and employees requiring COBRA qualifying event letters.
13. Produce Certificates of Coverage as needed.
14. Process and correct eligibility error reports and other audit reports that reveal discrepancies.
15. Work with insurance companies to troubleshoot and resolve issues and complaints by employees.
16. Reconcile list bills as needed.
17. Present benefit information at new hire orientation meetings.
18. Stay up-to-date professionally by selecting quality staff development opportunities for personal growth.
19. Be knowledgeable about the attributes of the District’s benefits programs and policies and regulations pertaining to those programs.
20. Participate as an effective team member, contributing to District, department, and content goals.
21. Demonstrate integrity and ethics.
22. Display proficient levels of technology applications.
23. Utilize time wisely for effective management of job responsibilities.
24. Maintain punctuality in daily work times, appointments, and meetings.
25. Meet task completion deadlines established by the supervisor.
26. Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
27. Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
28. Maintain a positive and professional tone in all communication (i.e., email, written, and verbal).
29. Perform other duties and accept additional responsibilities as assigned.
30. Exhibit CCISD Core Values of trustworthiness, respect, responsibility, fairness, caring, and citizenship.
31. Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD.         
32. Stay up-to-date professionally by selecting quality professional learning opportunities for personal growth.
33. Research district policy, precedent, and current practices before acting.
34. Participate as an effective team member, contributing to District, department, and content goals.
35. Demonstrates proficient levels of technology applications.
36. Participates fully in drills and safety exercises to provide for the safety and overall emotional well-being of students.
37. Utilize time wisely for effective management of job responsibilities.
38. Maintain punctuality in daily work times, appointments, and meetings.
39. Meet task completion deadlines established by the supervisor.
40. Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
41. Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
42. Maintain a positive and professional tone in all communication (i.e., email, written, and verbal).
43. Perform other duties and accept additional responsibilities as assigned.

Working Conditions         

Mental Demands

Effective verbal and written communication; concentration while performing duties; ability to maintain emotional control under stress; ability to work with frequent interruptions.

Physical Demands/Environmental Factors

Moderate standing, walking, bending, and lifting; prolonged use of a computer with repetitive hand motion; occasional prolonged and irregular working hours.

Terms: 230 days

Pay Grade: PARA 7