Description | Primary Purpose
- Provide initial contact with public concerning questions, problems, or general information and direct individuals to the proper authority for further handling.
Qualifications
Education/Certification
- High school diploma or GED
Special Knowledge/Skills
- Effective communication, public relations, and interpersonal skills
- Efficient computer and telephone skills
- Knowledge of general office procedures
Experience
- Minimum of 2 years office experience
Major Responsibilities and Duties
- Provide initial personal contact with visitors, students, and staff entering the school office.
- Assist in enrollment of new students, attendance, accounting, and record keeping.
- Perform the usual office routines and practices associated with a productive office (e.g., answering telephone, preparing correspondence, record keeping, file maintenance, etc.).
- Assist parents in checking students in or out of school.
- Maintain student files, including updating TAAS records, and file student report cards.
- Assist with scheduling teacher conferences.
- Administer homework requests to teachers.
- Assist with student office aides.
- Consult with teachers on daily routines to determine grades/conduct.
- Maintain phone master system for parent dial out.
- Stay current with school policies, programs, and activities.
- Stay up-to-date professionally through the selection of quality staff development opportunities for personal growth.
- Participate as an effective team member who contributes to district, department, and content goals.
- Demonstrate integrity and ethics.
- Display proficient levels of technology applications.
- Utilize time wisely for effective management of job responsibilities.
- Maintain punctuality in daily work times, appointments, and meetings.
- Meet task completion deadlines established by supervisor.
- Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
- Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
- Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
- Perform other duties and accept other responsibilities as assigned.
Working Conditions
Mental Demands
- Effective communication
- Concentration while performing duties
- Ability to maintain emotional control under stress
- Ability to work with frequent interruptions
Physical Demands/Environmental Factors
- Moderate standing, walking, bending, lifting
- Prolonged use of sitting and use of computer
- Repetitive hand motions
Days in Contact: 197
Daily Hours: 7.5
Pay Grade: 2 |