Description | Primary Purpose
- Facilitate the efficient operation of employee benefits office, interface with all benefit providers, and administer benefits for all eligible CCISD employees.
Qualifications
Education/Certification
Special Knowledge/Skills
- Strong communication and interpersonal skills
- Excellent organizational skills
- Demonstrated knowledge of computer software to create and maintain files and databases
- Knowledge of benefits laws and regulations
- Knowledge of bookkeeping/accounting
- Knowledge of payroll and personnel procedures
- Ability to be tactful and empathetic with employees
- Ability to maintain strict confidentiality
- Ability to work independently with minimal supervision
Experience
- Minimum of 3 years general office experience required
- Minimum of 2 years of strong health benefits or workers compensation experience preferred
Major Responsibilities and Duties
- Serve as contact for district employees regarding Cafeteria Plan regulations, COBRA, HIPAA, and worker’s compensation.
- Respond to inquiries from employees on various aspects of district’s medical, dental, vision, disability, life, and cancer plans.
- Track employee benefit elections.
- Calculate deduction amounts and enter them on to employees’ payroll records.
- Maintain and update eligibility database, including effective, change, and termination dates, as well as life insurance and disability insurance amounts.
- Notify COBRA vendor of employees needing initial COBRA notice and employees needing COBRA qualifying event letters.
- Produce Certificates of Coverage as needed.
- Process and correct eligibility error reports and any other audit reports that reveal discrepancies.
- Work with insurance companies to troubleshoot and resolve issues and complaints by employees.
- Reconcile list bills as needed.
- Present benefit information at new hire orientation meetings.
- Assist Human Resources with job fairs as necessary
- Be knowledgeable about the attributes of the District’s benefits programs, as well as policies and regulations pertaining to those programs.
- Stay up-to-date professionally through the selection of quality staff development opportunities for personal growth.
- Participate as an effective team member who contributes to district, department, and content goals.
- Demonstrate integrity and ethics.
- Display proficient levels of technology applications.
- Utilize time wisely for effective management of job responsibilities.
- Maintain punctuality in daily work times, appointments, and meetings.
- Meet task completion deadlines established by supervisor.
- Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
- Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
- Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
- Perform other duties and accept other responsibilities as assigned.
Working Conditions
Mental Demand
- Effective verbal and written communication; concentration while performing duties
- Ability to maintain emotional control under stress
- Ability to work with frequent interruptions.
Physical Demands/Environmental Factors
- Moderate standing, walking and bending
- Occasional lifting up to 40 lbs
- Prolonged sitting and use of computer Repetitive hand motions
- Occasional Driving
Days in Contract: 230
Pay Grade: Para 6
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